{"id":298,"date":"2021-12-23T00:33:10","date_gmt":"2021-12-23T00:33:10","guid":{"rendered":"https:\/\/highlevelgear.cz\/?page_id=298"},"modified":"2025-06-06T12:43:45","modified_gmt":"2025-06-06T12:43:45","slug":"reklamace","status":"publish","type":"page","link":"https:\/\/highlevelgear.cz\/en\/reklamace\/","title":{"rendered":"Complaints and returns"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"298\" class=\"elementor elementor-298\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d74401d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d74401d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-89e0acf\" data-id=\"89e0acf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-faaf2ce elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"faaf2ce\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/highlevelgear.cz\/wp-content\/uploads\/2022\/02\/Odstoupeni\u0301-vzor.pdf\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-file-pdf\" viewbox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M369.9 97.9L286 14C277 5 264.8-.1 252.1-.1H48C21.5 0 0 21.5 0 48v416c0 26.5 21.5 48 48 48h288c26.5 0 48-21.5 48-48V131.9c0-12.7-5.1-25-14.1-34zM332.1 128H256V51.9l76.1 76.1zM48 464V48h160v104c0 13.3 10.7 24 24 24h104v288H48zm250.2-143.7c-12.2-12-47-8.7-64.4-6.5-17.2-10.5-28.7-25-36.8-46.3 3.9-16.1 10.1-40.6 5.4-56-4.2-26.2-37.8-23.6-42.6-5.9-4.4 16.1-.4 38.5 7 67.1-10 23.9-24.9 56-35.4 74.4-20 10.3-47 26.2-51 46.2-3.3 15.8 26 55.2 76.1-31.2 22.4-7.4 46.8-16.5 68.4-20.1 18.9 10.2 41 17 55.8 17 25.5 0 28-28.2 17.5-38.7zm-198.1 77.8c5.1-13.7 24.5-29.5 30.4-35-19 30.3-30.4 35.7-30.4 35zm81.6-190.6c7.4 0 6.7 32.1 1.8 40.8-4.4-13.9-4.3-40.8-1.8-40.8zm-24.4 136.6c9.7-16.9 18-37 24.7-54.7 8.3 15.1 18.9 27.2 30.1 35.5-20.8 4.3-38.9 13.1-54.8 19.2zm131.6-5s-5 6-37.3-7.8c35.1-2.6 40.9 5.4 37.3 7.8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Odstoupen\u00ed - vzor<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-956ca3e elementor-widget elementor-widget-heading\" data-id=\"956ca3e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reklama\u010dn\u00ed \u0159\u00e1d \n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a9f416 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5a9f416\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85945cd elementor-widget elementor-widget-heading\" data-id=\"85945cd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tento reklama\u010dn\u00ed \u0159\u00e1d se vztahuje na prodej zbo\u017e\u00ed spole\u010dnost\u00ed \u0160t\u011bp\u00e1n Dorazil I\u010cO:  08077932, se s\u00eddlem \u0160krov\u00e1d 26, Slati\u0148any 53821 (d\u00e1le jako \u201eprod\u00e1vaj\u00edc\u00ed\u201c). <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd2e010 elementor-widget-divider--view-line_text elementor-widget-divider--element-align-left elementor-widget elementor-widget-divider\" data-id=\"cd2e010\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<span class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\t1 Z\u00e1ruka za jakost \t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-085b5b1 elementor-widget elementor-widget-text-editor\" data-id=\"085b5b1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">1.1 Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 kupuj\u00edc\u00edmu, \u017ee v\u011bc p\u0159i p\u0159evzet\u00ed nem\u00e1 vady. Zejm\u00e9na prod\u00e1vaj\u00edc\u00ed\u00a0 odpov\u00edd\u00e1 kupuj\u00edc\u00edmu, \u017ee v dob\u011b, kdy kupuj\u00edc\u00ed v\u011bc p\u0159evzal:\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">1.1.1 m\u00e1 v\u011bc vlastnosti, kter\u00e9 si strany ujednaly, a chyb\u00ed-li ujedn\u00e1n\u00ed takov\u00e9 vlastnosti, pak takov\u00e9,\u00a0 kter\u00e9 prod\u00e1vaj\u00edc\u00ed nebo v\u00fdrobce popsal nebo kter\u00e9 kupuj\u00edc\u00ed o\u010dek\u00e1val s ohledem na povahu\u00a0 zbo\u017e\u00ed a na z\u00e1klad\u011b reklamy prod\u00e1vaj\u00edc\u00edho a\/nebo v\u00fdrobce;\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">1.1.2 se v\u011bc hod\u00ed k \u00fa\u010delu, kter\u00fd pro jej\u00ed pou\u017eit\u00ed prod\u00e1vaj\u00edc\u00ed uv\u00e1d\u00ed nebo ke kter\u00e9mu se v\u011bc tohoto\u00a0 druhu obvykle pou\u017e\u00edv\u00e1;\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">1.1.3 je v\u011bc v odpov\u00eddaj\u00edc\u00edm mno\u017estv\u00ed, m\u00ed\u0159e nebo hmotnosti;\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">1.1.4 vyhovuje v\u011bc po\u017eadavk\u016fm pr\u00e1vn\u00edch p\u0159edpis\u016f.\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">1.2 Kupuj\u00edc\u00ed je povinen p\u0159i osobn\u00edm p\u0159evzet\u00ed od prod\u00e1vaj\u00edc\u00edho zkontrolovat p\u0159eb\u00edran\u00e9 zbo\u017e\u00ed,\u00a0 jeho \u00faplnost a nepo\u0161kozenost obal\u016f.\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">1.3 Kupuj\u00edc\u00ed je povinen p\u0159i p\u0159evzet\u00ed od p\u0159epravce \u0159\u00e1dn\u011b zkontrolovat stav p\u0159eb\u00edran\u00e9ho zbo\u017e\u00ed,\u00a0 jeho \u00faplnost a nepo\u0161kozenost obal\u016f podle p\u0159epravn\u00edho listu.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bfed8c elementor-widget-divider--view-line_text elementor-widget-divider--element-align-left elementor-widget elementor-widget-divider\" data-id=\"4bfed8c\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<span class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\t2 Zp\u016fsob uplatn\u011bn\u00ed reklamace \t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae3dc8c elementor-widget elementor-widget-text-editor\" data-id=\"ae3dc8c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">2.1 Pr\u00e1va kupuj\u00edc\u00edho z vadn\u00e9ho pln\u011bn\u00ed (d\u00e1le jako \u201e<\/span><b>reklamace<\/b><span style=\"font-weight: 400;\">\u201c) mus\u00ed b\u00fdt uplatn\u011bna v souladu s\u00a0 t\u00edmto reklama\u010dn\u00edm \u0159\u00e1dem.\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">2.2 Kupuj\u00edc\u00ed m\u00e1 pr\u00e1vo uplatnit reklamaci u prod\u00e1vaj\u00edc\u00edho, a to v kter\u00e9koliv jeho provozovn\u011b v\u00a0 s\u00eddle prod\u00e1vaj\u00edc\u00edho.\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">2.3 Prod\u00e1vaj\u00edc\u00ed je povinen zabezpe\u010dit p\u0159\u00edtomnost pracovn\u00edka pov\u011b\u0159en\u00e9ho p\u0159ij\u00edmat reklamace\u00a0 po celou provozn\u00ed dobu.<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">2.4 Kupuj\u00edc\u00ed m\u00e1 pr\u00e1vo uplatnit reklamaci u osoby, kter\u00e1 je k tomu ur\u010dena v p\u0159\u00edslu\u0161n\u00e9m\u00a0 z\u00e1ru\u010dn\u00edm list\u011b a\/nebo v p\u0159islu\u0161n\u00e9m da\u0148ov\u00e9m dokladu, je-li ur\u010den\u00e1 osoba v m\u00edst\u011b\u00a0 prod\u00e1vaj\u00edc\u00edho nebo v m\u00edst\u011b kupuj\u00edc\u00edmu bli\u017e\u0161\u00edm.\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">2.5 Kupuj\u00edc\u00ed je povinen p\u0159i reklamaci dolo\u017eit datum koup\u011b dan\u00e9ho zbo\u017e\u00ed, a to zejm\u00e9na\u00a0 p\u0159edlo\u017een\u00edm p\u0159\u00edslu\u0161n\u00e9ho da\u0148ov\u00e9ho dokladu a\/nebo z\u00e1ru\u010dn\u00edho listu, pop\u0159. jin\u00fdm\u00a0 v\u011brohodn\u00fdm zp\u016fsobem.\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">2.6 Kupuj\u00edc\u00ed nem\u00e1 pr\u00e1vo uplatnit reklamaci na vadu, kter\u00e1 byla vyt\u00fdk\u00e1na ji\u017e v minulosti, pokud\u00a0 na ni byla poskytnuta p\u0159im\u011b\u0159en\u00e1 sleva z kupn\u00ed ceny dan\u00e9ho zbo\u017e\u00ed.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a208310 elementor-widget-divider--view-line_text elementor-widget-divider--element-align-left elementor-widget elementor-widget-divider\" data-id=\"a208310\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<span class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\t3 Lh\u016fty pro uplatn\u011bn\u00ed a vy\u0159\u00edzen\u00ed reklamace \t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72544f0 elementor-widget elementor-widget-text-editor\" data-id=\"72544f0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">3.1 Poskytl-li prod\u00e1vaj\u00edc\u00ed nad r\u00e1mec z\u00e1konn\u00fdch povinnost\u00ed (zejm\u00e9na z\u00e1konn\u00e9 lh\u016fty) z\u00e1ruku za\u00a0 jakost, jej\u00ed uplatn\u011bn\u00ed se \u0159\u00edd\u00ed t\u00edmto reklama\u010dn\u00edm \u0159\u00e1dem, pokud z\u00e1ru\u010dn\u00ed list nebo smlouva\u00a0 nestanov\u00ed jinak.\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">3.2 Lh\u016fta pro uplatn\u011bn\u00ed reklamace za\u010d\u00edn\u00e1 b\u011b\u017eet dnem p\u0159evzet\u00ed zbo\u017e\u00ed kupuj\u00edc\u00edm, kter\u00fd je\u00a0 uveden v da\u0148ov\u00e9m dokladu nebo na z\u00e1ru\u010dn\u00edm list\u011b \u010di jin\u00e9m takov\u00e9m dokumentu.\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">3.3 Zaru\u010dn\u00ed lh\u016fta pro spot\u0159ebitele \u010din\u00ed pro nov\u00e9 zbo\u017e\u00ed 24 m\u011bs\u00edc\u016f.\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">3.4 Prod\u00e1vaj\u00edc\u00ed poskytuje z\u00e1ruku kupuj\u00edc\u00edmu, kter\u00fd nen\u00ed spot\u0159ebitelem (tj. pro podnikatele), v\u00a0 p\u0159\u00edpad\u011b, \u017ee je to u dan\u00e9ho zbo\u017e\u00ed v\u00fdslovn\u011b uvedeno.\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">3.5 U spot\u0159ebn\u00edho zbo\u017e\u00ed je kupuj\u00edc\u00ed opr\u00e1vn\u011bn uplatnit pr\u00e1vo z vad pouze do data vyzna\u010den\u00e9ho\u00a0 na obalu takov\u00e9ho zbo\u017e\u00ed, je-li tato lh\u016fta krat\u0161\u00ed ne\u017e lh\u016fta uveden\u00e1 v odst. 3.3 tohoto\u00a0 reklama\u010dn\u00edho \u0159\u00e1du.\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">3.6 Kupuj\u00edc\u00ed je povinen reklamovat zbo\u017e\u00ed bez zbyte\u010dn\u00e9ho odkladu pot\u00e9, co zjist\u00ed, \u017ee je na zbo\u017e\u00ed\u00a0 vada. Prod\u00e1vaj\u00edc\u00ed neodpov\u00edd\u00e1 za zv\u011bt\u0161en\u00ed rozsahu po\u0161kozen\u00ed, pokud kupuj\u00edc\u00ed zbo\u017e\u00ed u\u017e\u00edv\u00e1,\u00a0 a\u010dkoliv o vad\u011b v\u00ed.\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">3.7 Reklamuje-li kupuj\u00edc\u00ed zbo\u017e\u00ed opr\u00e1vn\u011bn\u011b, neb\u011b\u017e\u00ed lh\u016fta pro reklamaci po dobu, po kterou je\u00a0 zbo\u017e\u00ed v oprav\u011b, a kupuj\u00edc\u00ed jej nem\u016f\u017ee u\u017e\u00edvat.\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">3.8 Prod\u00e1vaj\u00edc\u00ed je povinen o reklamaci rozhodnout ihned, ve slo\u017eit\u011bj\u0161\u00edch p\u0159\u00edpadech do 14\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">pracovn\u00edch dn\u016f. Do t\u00e9to lh\u016fty se nezapo\u010d\u00edt\u00e1v\u00e1 doba pot\u0159ebn\u00e1 k odborn\u00e9mu posouzen\u00ed\u00a0 vady. Prod\u00e1vaj\u00edc\u00ed je povinen vydat kupuj\u00edc\u00edmu p\u00edsemn\u00e9 potvrzen\u00ed, ve kter\u00e9m bude uvedeno\u00a0 datum a m\u00edsto uplatn\u011bn\u00ed reklamace, charakteristika vyt\u00fdkan\u00e9 vady, po\u017eadovan\u00fd zp\u016fsob\u00a0 vy\u0159\u00edzen\u00ed reklamace a zp\u016fsob, jak\u00fdm bude kupuj\u00edc\u00ed informov\u00e1n o jej\u00edm vy\u0159\u00edzen\u00ed. Reklamace\u00a0 v\u010detn\u011b odstran\u011bn\u00ed vady mus\u00ed b\u00fdt vy\u0159\u00edzena bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do 30 dn\u016f\u00a0 ode dne uplatn\u011bn\u00ed reklamace, pokud se prod\u00e1vaj\u00edc\u00ed s kupuj\u00edc\u00edm nedohodne na del\u0161\u00ed lh\u016ft\u011b.\u00a0 Marn\u00e9 uplynut\u00ed t\u00e9to lh\u016fty se pova\u017euje za podstatn\u00e9 poru\u0161en\u00ed smlouvy. Zp\u016fsob vy\u0159\u00edzen\u00ed\u00a0 reklamace a dobu jej\u00edho trv\u00e1n\u00ed je prod\u00e1vaj\u00edc\u00ed povinen kupuj\u00edc\u00edmu p\u00edsemn\u011b potvrdit.\u00a0 Kupuj\u00edc\u00ed nen\u00ed opr\u00e1vn\u011bn bez souhlasu prod\u00e1vaj\u00edc\u00edho m\u011bnit jednou zvolen\u00fd zp\u016fsob vy\u0159\u00edzen\u00ed\u00a0 reklamace vyjma situace, kdy j\u00edm zvolen\u00fd zp\u016fsob \u0159e\u0161en\u00ed nen\u00ed mo\u017en\u00e9 v\u016fbec nebo v\u010das\u00a0 uskute\u010dnit.\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">3.9 Je-li reklamace uzn\u00e1na za opr\u00e1vn\u011bnou, m\u00e1 kupuj\u00edc\u00ed pr\u00e1vo na \u00fahradu \u00fa\u010deln\u011b vynalo\u017een\u00fdch\u00a0 n\u00e1klad\u016f spojen\u00fdch s uplatn\u011bn\u00edm reklamace.\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">3.10 V p\u0159\u00edpad\u011b vy\u0159e\u0161en\u00ed reklamace v\u00fdm\u011bnou zbo\u017e\u00ed neb\u011b\u017e\u00ed nov\u00e1 lh\u016fta pro uplatn\u011bn\u00ed pr\u00e1v z\u00a0 vadn\u00e9ho pln\u011bn\u00ed, ale pokra\u010duje b\u011bh lh\u016fty reklamovan\u00e9ho zbo\u017e\u00ed.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ef4ce8 elementor-widget-divider--view-line_text elementor-widget-divider--element-align-left elementor-widget elementor-widget-divider\" data-id=\"2ef4ce8\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<span class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\t4 V\u00fdjimky z odpov\u011bdnosti za vady \t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-973406f elementor-widget elementor-widget-text-editor\" data-id=\"973406f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">4.1 Prod\u00e1vaj\u00edc\u00ed neodpov\u00edd\u00e1 za vady zbo\u017e\u00ed v n\u00e1sleduj\u00edc\u00edch p\u0159\u00edpadech:\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">4.1.1 je-li vada na zbo\u017e\u00ed v dob\u011b p\u0159evzet\u00ed a pro takovou vadu je sjedn\u00e1na sleva z kupn\u00ed ceny;\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">4.1.2 je zp\u016fsobena kupuj\u00edc\u00edm a vznikla nespr\u00e1vn\u00fdm u\u017e\u00edv\u00e1n\u00edm, skladov\u00e1n\u00edm, nespr\u00e1vnou\u00a0 \u00fadr\u017ebou, z\u00e1sahem kupuj\u00edc\u00edho \u010di mechanick\u00fdm po\u0161kozen\u00edm zbo\u017e\u00ed;\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">4.1.3 vada na zbo\u017e\u00ed vznikla opot\u0159eben\u00edm zp\u016fsoben\u00fdm obvykl\u00fdm u\u017e\u00edv\u00e1n\u00edm nebo vypl\u00fdv\u00e1-li to z\u00a0 povahy v\u011bci;\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">4.1.4 jde-li o zbo\u017e\u00ed pou\u017eit\u00e9 a vada odpov\u00edd\u00e1 m\u00ed\u0159e pou\u017e\u00edv\u00e1n\u00ed nebo opot\u0159eben\u00ed, kter\u00e9 m\u011blo zbo\u017e\u00ed v\u00a0 dob\u011b p\u0159evzet\u00ed zbo\u017e\u00ed kupuj\u00edc\u00edm;\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">4.1.5 mechanick\u00e9 po\u0161kozen\u00ed zbo\u017e\u00ed;\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">4.1.6 vada vznikla neodbornou instalac\u00ed, zach\u00e1zen\u00edm, obsluhou nebo zanedb\u00e1n\u00edm p\u00e9\u010de o zbo\u017e\u00ed;<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">4.1.7 proveden\u00ed nekvalifikovan\u00e9ho z\u00e1sahu \u010di zm\u011bna parametr\u016f;\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">4.1.8 pou\u017e\u00edv\u00e1n\u00ed zbo\u017e\u00ed v podm\u00ednk\u00e1ch, kter\u00e9 neodpov\u00eddaj\u00ed svoj\u00ed teplotou, pra\u0161nost\u00ed, vlhkost\u00ed,\u00a0 chemick\u00fdmi a mechanick\u00fdmi vlivy prost\u0159ed\u00ed, kter\u00e9 je prodejcem nebo v\u00fdrobcem ur\u010deno;\u00a0<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">4.1.9 po\u0161kozen\u00ed v d\u016fsledku vy\u0161\u0161\u00ed moci;\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39d546f elementor-widget-divider--view-line_text elementor-widget-divider--element-align-left elementor-widget elementor-widget-divider\" data-id=\"39d546f\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<span class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\t5 Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed \t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41f9c29 elementor-widget elementor-widget-text-editor\" data-id=\"41f9c29\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">5.1 Ve vztahu ke spln\u011bn\u00ed povinnosti dle \u00a714 z\u00e1kona \u010d. 634\/1992 Sb. prod\u00e1vaj\u00edc\u00ed informuje\u00a0 kupuj\u00edc\u00edho o mo\u017enosti vyu\u017e\u00edt pro p\u0159\u00edpadn\u00e9 mimosoudn\u00ed \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f\u00a0 \u010ceskou obchodn\u00ed inspekci (www.coi.cz), je\u017e je notifikovan\u00fdm subjektem mimosoudn\u00edho\u00a0 \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f veden\u00fdm na seznamu Evropsk\u00e9 komise.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-707fec2 elementor-widget elementor-widget-text-editor\" data-id=\"707fec2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>\u00da\u010dinnost\u00a0<br \/><\/b><span style=\"font-weight: 400;\">Tento reklama\u010dn\u00ed \u0159\u00e1d nab\u00fdv\u00e1 \u00fa\u010dinnosti dne 1. \u00fanora 2022.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Odstoupen\u00ed &#8211; vzor Reklama\u010dn\u00ed \u0159\u00e1d Tento reklama\u010dn\u00ed \u0159\u00e1d se vztahuje na prodej zbo\u017e\u00ed spole\u010dnost\u00ed \u0160t\u011bp\u00e1n Dorazil I\u010cO: 08077932, se s\u00eddlem \u0160krov\u00e1d 26, Slati\u0148any 53821 (d\u00e1le jako \u201eprod\u00e1vaj\u00edc\u00ed\u201c). 1 Z\u00e1ruka za jakost 1.1 Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 kupuj\u00edc\u00edmu, \u017ee v\u011bc p\u0159i p\u0159evzet\u00ed nem\u00e1 vady. Zejm\u00e9na prod\u00e1vaj\u00edc\u00ed\u00a0 odpov\u00edd\u00e1 kupuj\u00edc\u00edmu, \u017ee v dob\u011b, kdy kupuj\u00edc\u00ed v\u011bc p\u0159evzal:\u00a0 1.1.1 m\u00e1 v\u011bc [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v22.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Reklamace a vr\u00e1cen\u00ed zbo\u017e\u00ed &#8211; highlevelgear<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/highlevelgear.cz\/en\/reklamace\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reklamace a vr\u00e1cen\u00ed zbo\u017e\u00ed\" \/>\n<meta property=\"og:description\" content=\"Odstoupen\u00ed &#8211; vzor Reklama\u010dn\u00ed \u0159\u00e1d Tento reklama\u010dn\u00ed \u0159\u00e1d se vztahuje na prodej zbo\u017e\u00ed spole\u010dnost\u00ed \u0160t\u011bp\u00e1n Dorazil I\u010cO: 08077932, se s\u00eddlem \u0160krov\u00e1d 26, Slati\u0148any 53821 (d\u00e1le jako \u201eprod\u00e1vaj\u00edc\u00ed\u201c). 1 Z\u00e1ruka za jakost 1.1 Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 kupuj\u00edc\u00edmu, \u017ee v\u011bc p\u0159i p\u0159evzet\u00ed nem\u00e1 vady. 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